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Online RTI

As a chronic pain patient was mostly homebound, it is very difficult for me to deal with the Indian government agencies including the public sector banks and LPG delivery agencies. For any small transaction, they would require your presence and would make you sit and wait.

I had been trying to find a way to file RTI from home so that I don't have to endure the pain while sitting plus pay for the commute charges only to find that the government official would want me to come at another time.

I found a mobile app called online RTI which also has a website https://onlinerti.com/. I was initially sceptical primarily because of late, there have been several such mobile apps launched by fresh out of college graduates. They probably have all the good intentions but I have not found them to be reliable.

However, this portal so far has turned out to be a good experience. I use the mobile app where I am required to write the main content of the RTI. After that, I was required to pay Rs. 300. In a couple of days, I got a response from them in email with a link to the drafted RTI. I found that to be professionally drafted would go all the required legalese and the citation of the various sections of the law. They have a good editing software where the user can make minor changes if necessary and they would get back with a new draft. I had a couple of back-and-forth on the proper address and telephone number of the government officials I had earlier contacted and within an hour, my application was drafted. The next day they sent the request through registered post and have given me the registered post tracking number.

They also have facility in the mobile app to upload signature and documents. If you have an android tablet, you can use software like Cam scanner to scan the documents that need to be sent along with your RTI application. Note that you do require a tablet or a computer in order to make any changes to the drafts that they provide you why email. Doing it on a mobile will be a little difficult in my experience.

If the RTI does not receive a response or you're not satisfied with the response, they will provide a facility to make a 1st appeal. I will post on my experiences on that later.

Indian government also seemingly provides a facility to file online RTI at https://rtionline.gov.in/. However, I could not find the department that I wanted to file RTI. In fact, I could not find how to file an RTI for the income tax Department through that portal so I had to use online RTI instead.




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